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A Letter to our Customers

January 29, 2014

Dear Customers and Friends,

Due to the unusual weather and gas shortage most of the country is experiencing, we wanted to update you on what we are doing to ensure your propane needs are being met. As many of you may have seen or read, the wide spreading price spike is due to a combination of events, involving high demand needed to dry last fall’s wet grain crop for storage, pipeline repairs, and the exporting of 20 percent of U.S. propane — up from 5 percent in 2008 — according to a statement from the National Propane Gas Association. In fact, many propane marketers are now searching for product as far away as Washington State. The limited supply and large demand have caused propane prices to increase significantly in the past six months, and experts are unsure of where prices may head from here.

According to the Energy Information Administration (EIA), the demand for propane was at the highest recorded level during this past November and December. This was followed by extreme cold in late December and early January, impacting the majority of the nation. Across the country, emergency exemptions have been issued in response to the severe weather conditions. On January 19, 2014 United States, the Department of Transportation has issued emergency declarations to allow drivers additional hours on the road to make propane deliveries.

Wintry weather is nothing new to us – we have been safely and reliably delivering to our community for over 30 years through the worst of storms. Precautions have been put in place to ensure that we have sufficient storage and supply to service you during these unprecedented times–your deliveries will be upheld to the schedule you have become accustomed. Although we cannot predict the price of gas in this unpredictable environment, we are committed to keeping our prices as low as possible while guaranteeing the supply needs of your home or business.

We take our commitment to service our community’s needs very seriously, and we thank you for your patience and understanding during these challenging circumstances.

Management,
StarLite Propane

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Curl up by the fire…

Announcing out latest partnership, please welcome North Fork Energy to the Star-Lite Family!

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North Fork Energy is your one-stop shop for all propane, natural gas & wood burning products and accessories.

From indoor to outdoor, residential and commercial NFE does it all, including; assembly, replacement parts and technical service.

“Let our friendly staff guide you to make the best choice that fits your lifestyle.
We stand by our equipment; that is why we only offer the best on the market. Give North Fork Energy a call to handle all of your energy needs”

Visit their showroom and meet the North Fork Energy family. See first-hand how you can transform and enhance your home, yard or business with the newest and most stylish products on the market.

Contact Jessica or Victoria at:

Phone: (631) 734-8603 | Info@northforkfireplaces.com

Hurricane Safety Tips

hurricane season

After a devastating blow to the East from Superstorm Sandy in October of 2012, residents and homeowners on the Atlantic coast should anticipate another active season in 2013. Officials from the National Oceanic and Atmospheric Administration (NOAA) and the Federal Emergency Management Agency (FEMA) advise residents in Atlantic and Gulf Coast states to be prepared throughout the hurricane season, which typically occurs during the period of June 1st through November 30th.

Thankfully, many tropical storms that are generated in the Caribbean, Gulf of Mexico and other points sometimes fizzle out before making landfall when they travel northward. However, Long Island does experience hurricanes and coastal storms. You should always be prepared for emergencies. Here are some basic tips for hurricane preparedness.

  • If you have to evacuate your home due to a tropical storm, hurricane or flood, turn off the service valve on your propane container and the shutoff valve on all propane appliances.
  • Secure propane equipment, tanks, and cylinders during a severe weather by tying them to stationary objects, or, if time allows it, contact your local propane service center to ask them to move your tank to higher ground.
  • If your propane tank becomes dislodged or you believe there is a gas leak in your home, evacuate your house as soon as possible and contact your local fire department from a safe location.
  • Use extreme caution when returning to your home after a tropical storm or hurricane, and contact your local propane service center to schedule a safety inspection.

Did you know that water can damage your propane system?

If flooding is predicted for your area, turn off the gas valve at the cylinder or tank BEFORE the water rises. Do not turn the gas back on until the gas system and all appliances have been checked by a qualified service technician. AFTER A FLOOD, contact a qualified service technician to check your propane system and appliances. A qualified service technician will likely have to do some or all of the following

  • Replace the regulator and/or pressure relief valves if there are signs of water, dirt, debris, or corrosion.
  • Replace the automatic controls and appliance regulators on any gas appliances that have been under water.
  • Inspect and (if necessary) replace manual shut-off valves in gas piping, and perform tank testing of the system.
  • Clean appliance main and pilot burners and replace pilot orifices.

Something doesn’t look right…

If your tank has shifted position; gas lines are bent, broken, or damaged; or you see something else unusual about your system or appliance, turn off the main gas supply valve on your propane tank, if it is safe to do so. Then contact your Star-Lite Propane Service Department as soon as possible at 631-586-2264.

ISLIP BREAST CANCER COALITION THANKS STAR-LITE PROPANE

The Islip Breast Cancer Coalition is an organization of volunteers whose  goal it is to serve as a community resource for Islip Town residents confronted with breast cancer. They are an independent, non-profit organization serving the residents of 19 Towns of the Islip Township. Their mission is to provide direct services and support to breast cancer patients and their families, to present educational programs and outreaches with the community and to encourage scientific and environmental research. The Islip Breast Cancer Coalition arched in the Bay Shore and Bayport St. Patrick’s Day Parades to raise awareness. Star-Lite Propane Owner John DiBiasi, General Manager Michael Hamer, CFO Gina Cacoperdo,  Customer Service Rep Michelle Hernandez, and Driver Steven Jozwiak were proud to donate their time helping to build the float. The parades were a huge success and garnered the attention that the cause needs to spread the word. Star-Lite is proud to support such an amazing group of women and their families.